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June 16, 2025

Condo Odour Complaints: How Boards Can Handle Nuisance Smells Effectively

Unpleasant smells in shared living environments are more than a nuisance. In today’s condominium communities, condo odour complaints are one of the most common issues reported by residents. Whether it is second-hand smoke, persistent cooking smells, or strong pet odours, these issues can negatively impact quality of life and lead to disputes between neighbours. The […]
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April 8, 2025

What Top Condo Managers Know: Condo Management Communication Tips That Set You Apart

In the world of condominium management, complaints from owners are unavoidable. Whether it’s a persistent maintenance issue, noise complaint, or frustration with how rules are enforced, condo managers need to be prepared to respond. The good news? Most conflicts can be resolved quickly and professionally through effective communication for condominium managers. When handled well, a […]
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March 28, 2025

Mastering Hybrid Condo Meetings in Ontario

Running a successful condo meeting has always required some planning—but now that hybrid meetings are an option, things have gotten a little more complex. That’s not necessarily a bad thing. Hybrid meetings—where some attendees join virtually and others attend in person—can be a great way to increase accessibility and improve participation. But they do require […]
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February 19, 2025

Why Most Condo Management Companies Can’t Meet ACMO 2000 Standards

When hiring a condominium management company, board members want to ensure they’re working with a team that’s competent, transparent, and well-equipped to handle the unique challenges of managing a condo community. But how can you separate the best from the rest? One way is to look for ACMO 2000 certification—a prestigious designation that only a […]
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February 14, 2025

Inside ACMO 2000: What It Takes to Earn This Elite Condo Management Certification

For condominium board members, selecting a property management company is one of the most important decisions you’ll make for your community. You need a firm that is financially responsible, operationally sound, and dedicated to providing top-tier service. But how can you tell if a management company truly meets these standards? That’s where ACMO 2000 Certification […]
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February 11, 2025

Condo Management Done Right: What to Look for in Your Next Company

Choosing the right property manager is one of the most important decisions your board will make. But what should you look for in a condo management company? A great partner can enhance your community’s operations, support financial health, and help you stay compliant with Ontario’s condominium laws. On the other hand, the wrong company can […]
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February 10, 2025

Condo Board Decisions: How to Balance Owner and Community Interests

Making decisions as a condominium board member is no easy task. Every choice you make affects not only individual owners but the entire community. Balancing those interests is one of the most important and challenging responsibilities of condo governance. How do you navigate competing priorities? How do you balance immediate needs with long-term goals? And […]
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February 4, 2025

The Hidden Cost of Bad Condo Management (And How to Avoid Them)

Condominium board members play a critical role in protecting the financial and operational well-being of their communities. While visible expenses like maintenance contracts and monthly fees often receive the most attention, the more costly issues are not always easy to spot. Bad condo management can quietly lead to financial losses, declining property conditions, resident dissatisfaction, […]
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January 31, 2025

How to Evaluate Your Condo Management Company: Red Flags Every Board Should Know

Managing a condominium community takes careful planning, clear communication, and reliable oversight. As a board member, you depend on your condo management company to handle day-to-day operations, from financial reporting and vendor coordination to resident communication and maintenance. When this partnership runs smoothly, it allows your board to focus on strategic planning and long-term goals. […]
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January 29, 2025

2025 Provincial Election: What Condominium Managers and Boards Need to Know

Understanding Condo Election Rules in Ontario With Ontario’s 2025 Provincial Election scheduled for February 27, 2025, campaign season is underway. For condominium communities, elections bring unique challenges—from managing canvassers and campaign materials to ensuring compliance with the Election Act, 1990 and the Condominium Act, 1998. For condo managers and board members, understanding these rules is […]
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What is the Registered Condominium Manager (RCM) Designation?

June 17, 2024

What is the Registered Condominium Manager (RCM) Designation?

When it comes to condo property management, partnering with professionals who have the right credentials is crucial.  Condominium managers who have earned the Registered Condominium Manager (RCM) designation exemplify a higher level of knowledge and professionalism in the field of condominium management, in Ontario.  This designation goes beyond the licensing requirements outlined by the Condominium Regulatory […]
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May 13, 2023

Condo Boards: Here’s Why You Need an Annual Condo Plan (and How to Build One)

Condominium boards carry a long list of responsibilities. They oversee budgets, review financial statements, make decisions about repairs, respond to owner concerns, plan meetings, supervise management, and protect the long-term interests of the condominium corporation. Even with a dedicated board and a capable condominium manager, the work can quickly become reactive when the year unfolds […]
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